Privacy Policy for Threeways Electrical Solutions LTD

Introduction

Welcome to the website of Threeways Electrical Solutions LTD (referred to as “TWE Solutions Ltd,” “we,” “our,” or “us”). We value your privacy and are committed to protecting any information you provide while using our website at twesltd.co.uk. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect and process the following information:

  • Contact Information: When you fill out our enquiry form, we collect your name, email address, and any additional details you choose to provide.
  • Technical Information: We collect information regarding your visit to our website, such as your IP address, browser type, and pages visited. This data is collected through cookies and other similar technologies.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To Provide Services: We use your contact information to respond to your enquiries regarding our services.
  • Website Improvements: Technical information helps us to understand how visitors use our site, enabling us to improve the user experience.

3. Information Sharing and Disclosure

We will not sell, trade, or rent your personal information to others. However, we may share information with third parties under the following circumstances:

  • Service Providers: We may engage trusted third parties to help with our business operations (e.g., website hosting). These service providers are required to handle your data securely and only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights.

4. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law.

5. Data Security

We implement security measures to protect the information we collect from unauthorised access, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may have rights concerning your personal data, including the right to access, correct, or delete the information we hold about you. To exercise these rights, please contact us using the details provided below.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Email: admin@twesltd.co.uk

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it periodically.